Terms of Service

Effective Date: January 1, 2025
Website: www.drrobertjaffe.com
Business Owner: Dr. Robert B. Jaffe, Ph.D.

1. Acceptance of Terms

By accessing this website, you agree to be bound by these Terms of Service, our Privacy Policy, and any applicable laws and regulations. If you do not agree with these terms, please do not use this site.

2. Services Offered

This website provides information about the therapeutic and coaching services of Dr. Robert Jaffe, Ph.D., including:

  • Individual therapy (available to California residents only)

  • Couples therapy (California residents only)

  • Wellness coaching (available worldwide)

  • Workshops, ebooks, and downloadable tools

  • Free and paid online resources

All services are intended for informational and educational purposes only and are not a substitute for professional medical or psychological diagnosis, advice, or treatment.

3. No Emergency Services

This site and any associated services do not provide crisis support or emergency services.
If you are in immediate danger or experiencing a mental health crisis, please call 911 or go to your nearest emergency room.

4. Client-Therapist Relationship

Using this website or scheduling a consultation does not establish a therapist-client relationship.
A formal therapeutic relationship is only established once you have completed the intake process, provided informed consent, and signed appropriate documentation.

5. Coaching Disclaimer

Wellness coaching services offered through this site are not therapy and do not treat or diagnose mental health conditions. Coaching is not governed by the same licensure laws as psychotherapy and is not a substitute for mental health care.

6. Intellectual Property

All content on this website—including text, images, logos, downloads, and program materials—is the property of Dr. Robert Jaffe or used with appropriate permission. You may not copy, reproduce, modify, distribute, or create derivative works without prior written consent.

7. Payments and Refunds

Payment for services, programs, or digital products must be made in full at the time of booking or purchase unless otherwise agreed upon.
Due to the digital and time-based nature of services, refunds are generally not provided, but we are committed to resolving any concerns professionally.

8. Cancellations and Missed Appointments

If you need to cancel or reschedule a session, please provide at least 1 week of notice. Missed appointments or late cancellations may be charged in full unless otherwise specified in your service agreement.

9. Limitation of Liability

You use this website and participate in any services at your own risk. Dr. Robert Jaffe, Ph.D., and his affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from the use—or inability to use—this site or services.

10. Changes to Terms

We may update these Terms of Service from time to time. Changes will be reflected on this page and the "Effective Date" will be updated accordingly. Continued use of the site after any such changes indicates your acceptance of the revised terms.

11. Contact

For questions about these Terms, please contact:

Dr. Robert Jaffe
16055 Ventura Blvd, Suite 710
Encino, CA 91436
(818) 906-7079
drjaffe1@aol.com